BPO Call Center & TranslationsNever Lose a CallNever Lose a Customer
BPO solutions for businesses of all sizes, offering Virtual Receptionist and Customer Support in English, French, Spanish, and Haitian Creole.
Why Choose Us
What You Get
Plans & Pricing
Solo
$1800/month
- 1 Agent
- 8 hours/day
- 5 days/week
Need more agents? Get in touch and we’ll prepare a custom quote for you.
Multilingual Support
Each agent is fluent in English plus one additional language (French, Haitian Creole, or Spanish).
Solo Agent: 1 bilingual agent (English + 1 language)
Team Assist: 2 bilingual agents, giving you coverage in English + 2 other languages
Premium & Enterprise: Diverse team for round-the-clock coverage in all 4 languages
Industries we serve
Travel and Hospitality
Ecommerce
Retail
Health and Life Insurance
Telecommunications
Financial Services
Healthcare & Dental Offices
Law firm
Real Estate
Beauty & Wellness Businesses
Logistics & Delivery Services
Not sure if we can support your industry? Contact us to discuss your needs.
FAQs
Do I need to sign a long-term contract?
No long-term contract is required. However, when you first sign up, there is a 5-month minimum commitment. You’ll be billed month-to-month during this period.
We offer flexible monthly plans so you can scale up or down based on your business needs.
What languages do your agents speak?
Our team is fluent in English, French, and Haitian Creole, allowing us to serve diverse customer bases.
Can I start with part-time coverage?
Yes! We can customize schedules to fit your needs, whether you want full-time, part-time, or specific time blocks.
How quickly can you get started? And how do I get started?
We can onboard your business and begin taking calls in as little as 5-7 business days.
Click Get Started on your preferred plan to fill out the form. We’ll get back to you within 24–48 hours with your contract and invoice. Once payment is made, your onboarding packet will be sent to get you up and running.
How do you ensure quality customer service?
Our agents undergo rigorous training, and we have ongoing quality monitoring to ensure your customers receive professional and friendly support.
Can you integrate with my existing systems?
Yes. We can work with most CRMs and communication tools to make sure we’re aligned with your workflow.
Do I have to provide scripts?
We can work with your existing scripts or help you create custom ones tailored to your business.
What makes you different from other call centers?
We focus on multilingual support, fixed monthly pricing, and highly trained agents who act as an extension of your team.
What are your operating hours?
Our agents are available based on the plan you choose:
Premium & Enterprise plans offer 24/7 support.
Solo & Team Assist plans include coverage 5 days a week, 8 hours per day on your chosen schedule.
Our office hours for inquiries and account assistance are Monday to Friday, 8 AM to 6 PM ET.
Let's Get Started
Our mission is to keep your business connected, professional, and responsive, so you never miss an opportunity to grow. With a multilingual team fluent in English, French, Spanish and Haitian Creole, we create a personalized experience for every call, email, or chat.
Helping your business thrive with creativity, care, and support.
Other Pages
Contact Info
- My Home Office 🙂
- +1 304 454 7513
- carmene[@]digitally-vritual.com
Website created by Digitally Virtual LLC
Copyright © 2025. All rights reserved.